Terms and Conditions

  • A deposit of 50% and full credit card details are required to secure your reservation
  • The balance of accommodation is to be paid upon arrival
  • Kindly note an administration fee may be applicable
  • Refunds of deposits and prepayments for bookings are at the discretion of management

Cancellation Policy

  • Only written cancellations will be accepted; please ensure you receive an acknowledgment of cancellation.
  • All cancellations are subject to an administration fee of R100.
  • 25% of the deposit if cancellation is less than 30 days prior to arrival.
  • 50% of the deposit if cancellation is less than 15 days prior to arrival.
  • 100% of the deposit if cancellation is less than 7 days prior to arrival.
  • For cancellation of bookings during our peak season (15 December – 15 April) 50% of the deposit paid to secure your booking will be forfeited.