Terms and Conditions
- A deposit of 50% and full credit card details are required to secure your reservation
- The balance of accommodation is to be paid upon arrival
- Kindly note an administration fee may be applicable
- Refunds of deposits and prepayments for bookings are at the discretion of management
- Only written cancellations will be accepted; please ensure you receive an acknowledgment of cancellation.
- All cancellations are subject to an administration fee of R100.
- 25% of the deposit if cancellation is less than 30 days prior to arrival.
- 50% of the deposit if cancellation is less than 15 days prior to arrival.
- 100% of the deposit if cancellation is less than 7 days prior to arrival.
- For cancellation of bookings during our peak season (15 December – 15 April) 50% of the deposit paid to secure your booking will be forfeited.